Accident Replacement Cars
What is an accident replacement car?
If you’re in a car accident that wasn’t your fault, Australian law says you should be put back in a similar position as before the accident. This means that the at-fault driver, or more commonly their insurer, must cover certain costs such as hire costs of an equivalent temporary car while yours is off the road.
This temporary car is called an accident replacement car, and in most cases, you’re entitled to one if you weren’t at fault in an accident involving two or more vehicles. You can use it until your car is repaired or deemed a total loss, provided you do not delay the repair or total loss process.
Frequently Asked Questions
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What are some things that make me eligible for a accident replacement car?
You may be eligible for a replacement car if:You were not at fault in the accidentTwo or more vehicles were involved in the accidentThe at-fault driver was insured at the time of the accidentYou have a need for a replacement car and you do not have access to other suitable carsIf you're still unsure of your eligibility or ready to start your application, feel free to give us a call on 1300 889 256.
How long can I keep the accident replacement car?
We’ll provide you with a replacement car until your car has been repaired or you’re advised that it’s been deemed a total loss, provided you do not delay the repair or total loss process.
Do I need to pay for the accident replacement car?
As long as you’re not at fault in the accident, provide necessary true and correct information and assistance to us in our recovery process and are otherwise eligible, will recover the replacement car costs on your behalf from the at-fault driver or their insurer. Please keep in mind that this excludes the costs of operating the replacement car, such as fuel or electric charging costs, and any tolls or fines that might come up during your hire period.
Can I get an accident replacement car if I’m uninsured?
Yes, you can still get a replacement car through if you’re uninsured. As long as you’re not at fault in the accident, provide necessary true and correct information and assistance to us in our recovery process and are otherwise eligible, Carbiz will recover the replacement car costs on your behalf from the at-fault driver or their insurer, not from you or your insurer. Please keep in mind that this excludes the costs of operating the replacement car, such as fuel or electric charging costs, and any tolls or fines that might come up during your hire period.
